Terms of Service

Last updated: July 14, 2026

These Terms of Service (the “Terms”) govern access to and use of the Keptova website, applications, and services (collectively, the “Service”), operated by Keptova (“Keptova,” “we,” “us,” or “our”). By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to it.

1. The Service

Keptova is a weekly commitment-tracking tool for teams: members record commitments, mark them done or missed, and build a shared track record. We may add, change, or remove features at any time, and we may suspend or discontinue any part of the Service with reasonable notice where practicable.

2. Accounts

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity under your account. The Service is intended for business use by people at least 16 years old. Notify us promptly at hello@keptova.com of any unauthorized use.

3. Plans, billing, and renewal

Paid plans are billed in advance on a flat monthly subscription through our payment processor, Stripe, and renew automatically until cancelled. You can cancel at any time, effective at the end of the current billing period. Except where required by law, fees are non-refundable, including for partial periods or unused seats. We may change prices with at least 30 days’ notice; changes apply from your next renewal. Applicable taxes are your responsibility. If your account is past due, we may downgrade or suspend paid features after notice.

4. Your data

You retain all rights to the content your team submits to the Service (“Customer Data”). You grant Keptova a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and back up Customer Data solely to provide, secure, and improve the Service. Commitments and their outcomes are visible to other members of your team or organization by design. We may use data in aggregated or de-identified form — from which neither you nor any individual can reasonably be identified — for analytics, product improvement, and marketing, and this right survives termination. Our handling of personal data is described in the Privacy Policy.

5. Acceptable use

You agree not to:

• use the Service unlawfully, or to store or transmit unlawful or infringing material;
• probe, disable, overload, or interfere with the Service or its security;
• access the Service to build a competing product, or scrape it by automated means;
• resell, sublicense, or share access other than with members of your organization;
• misrepresent your identity or affiliation.

We may investigate violations and suspend or terminate accounts that breach this section.

6. Intellectual property; feedback

The Service, including its software, design, and branding, is owned by Keptova and its licensors and is protected by intellectual-property laws. No rights are granted except as expressly stated in these Terms. If you send us feedback, suggestions, or ideas, we may use them freely and without obligation, and they become Keptova’s property to the extent permitted by law.

7. Third-party services

The Service is built on third-party infrastructure and integrates third-party services (for example Stripe for payments). Your use of those services may be subject to their own terms, and Keptova is not responsible for third-party services it does not control.

8. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate your access immediately if you materially breach these Terms, create risk or legal exposure for us, or where required by law; otherwise we will give reasonable notice. Upon termination your right to use the Service ends, and we may delete Customer Data after a reasonable period. Sections that by their nature should survive (including 4, 6, and 9–12) survive termination.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, KEPTOVA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL NEVER BE LOST — KEEP YOUR OWN COPIES OF ANYTHING CRITICAL.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KEPTOVA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR US $50 IF YOU PAID NOTHING). THESE LIMITS APPLY TO ANY THEORY OF LIABILITY AND ARE A BASIS OF THE BARGAIN BETWEEN US.

11. Indemnification

You will defend and indemnify Keptova against claims, damages, and expenses (including reasonable attorneys’ fees) arising from Customer Data, your use of the Service in violation of these Terms, or your violation of law or third-party rights.

12. Disputes; governing law

These Terms are governed by the laws of the State of Delaware, USA, excluding its conflict-of-laws rules. Before filing a claim, you agree to try to resolve the dispute informally by emailing hello@keptova.com; if it is not resolved within 30 days, any dispute will be finally settled by binding arbitration on an individual basis under the rules of the American Arbitration Association, and YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION. Either party may instead bring an individual claim in small-claims court, or seek injunctive relief for intellectual-property misuse in any court of competent jurisdiction.

13. Changes to these Terms

We may update these Terms from time to time. For material changes we will give notice by posting on this page, updating the date above, or emailing your account address. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree, stop using the Service and cancel your subscription.

14. General

These Terms, together with the Privacy Policy, are the entire agreement between you and Keptova regarding the Service. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

15. Contact

Questions about these Terms: hello@keptova.com.